Frequently Asked Questions

Promotional Terms and Conditions

All items in the sale category, One-Of-A-Kind Crystals and Large Crystals are final sale and cannot be returned. Discount codes and promotions cannot be combined or stacked upon one another; only one can be used per order. Discount codes and promotions are not valid on
subscription items.

Payment methods

PayPal - Use any payment method on the growing list of ways to fund a PayPal account. Once you have funded your PayPal account, you can use our single-click PayPal express feature to speed through checkout.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Currency

We recommend for all international orders that you use the Paypal option to process international credit cards. You don't need a Paypal account to use that option! Just choose the Paypal option, and then enter your credit card number

How much does shipping cost?

Based on the feedback from users who love our products, we provide free shipping benefits to customers around the world. Whether you choose our finished products or give us customized products, we provide free shipping benefits.